Home Care
Reviews
What People Are SayingHear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of North Dallas
4100 Alpha Road Suite 430, Dallas
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I had an emergency wisdom tooth surgery and the center I went to required not just someone to pick you up but also someone to stay the entire appointment with you, with less than 24-hour notice I didn’t want to overburden my friends or … More family and make them miss half a day at work in this economy so I found this company online hoping they offered simple caregiver services for any age and literally the intake coordinator or manager Pari was so helpful and got me scheduled in like 20 minutes very professional and efficient. This service came through and my assigned caretaker Jayla was incredible—she arrived on time, made me feel safe and comfortable, and stayed the entire time as required and picked up my meds. She wasn’t too over bearing and listened to me when I said I was okay, her support was exactly what I needed to be comfortable (a hard headed person who needs to be in control lol and super impatient) not too much and not negligent and I can’t thank her enough. Highly recommend this company and Jayla specifically for anyone in a pinch, and it’s more affordable than you’re thinking! -
Helped my dad recover from a serious disability and assisted my mom with cleaning and groceries to give her some peace. Good service. Using again this Friday. -
I was in a unique situation and needed assistance in the mornings for an hour while my care giver was out of town. This was only for about 2 weeks each month for at least 2 months. finding an agency which would work with me on this was … More difficult. Pari not only helped but sent over 2 wonderful care givers. These 2 were highly trained and wonderful to work with. They listened to what I needed and never made me feel less independent. I highly recommend this agency to anyone who needs "special" care for a loved one! -
The owners at FirstLight were truly amazing and super understanding! It was so nice to work with people that were flexible as well as accommodating. Love working with them!! -
I can't say enough good things about FirstLight Home Care North Dallas! The caregivers were incredibly compassionate, professional, and attentive to every need. Communication was seamless, and the entire team went above and beyond … More to ensure we had peace of mind. If you're looking for reliable and high-quality home care, look no further! -
First light Homecare was very impressive on how fast they took action. I called on a Saturday needing 39 hours of back to back care for my sister in the icu and that same day not even 3 hours later, everything was set up and caregiver was … More already on the clock at 5pm. Very impressive on how fast they were able to schedule.
I highly recommend them. Pari is the sweetest.
Thank you 🙏🏼 for helping my family at our most vulnerable… God Bless ❤️🙏🏼
Client Reviews
Leave us a Review Online:
FirstLight Home Care of North Dallas Strives to Achieve Service Excellence Every Day
Hear from FirstLight clients, families and caregivers about how we’ve made a difference in their lives. If you’ve had a positive experience with our company, help others make informed decisions about home care by leaving a review.
FirstLight Home Care of North Dallas
4100 Alpha Road Suite 430, Dallas
-
I had an emergency wisdom tooth surgery and the center I went to required not just someone to pick you up but also someone to stay the entire appointment with you, with less than 24-hour notice I didn’t want to overburden my friends or … More family and make them miss half a day at work in this economy so I found this company online hoping they offered simple caregiver services for any age and literally the intake coordinator or manager Pari was so helpful and got me scheduled in like 20 minutes very professional and efficient. This service came through and my assigned caretaker Jayla was incredible—she arrived on time, made me feel safe and comfortable, and stayed the entire time as required and picked up my meds. She wasn’t too over bearing and listened to me when I said I was okay, her support was exactly what I needed to be comfortable (a hard headed person who needs to be in control lol and super impatient) not too much and not negligent and I can’t thank her enough. Highly recommend this company and Jayla specifically for anyone in a pinch, and it’s more affordable than you’re thinking! -
Helped my dad recover from a serious disability and assisted my mom with cleaning and groceries to give her some peace. Good service. Using again this Friday. -
I was in a unique situation and needed assistance in the mornings for an hour while my care giver was out of town. This was only for about 2 weeks each month for at least 2 months. finding an agency which would work with me on this was … More difficult. Pari not only helped but sent over 2 wonderful care givers. These 2 were highly trained and wonderful to work with. They listened to what I needed and never made me feel less independent. I highly recommend this agency to anyone who needs "special" care for a loved one! -
The owners at FirstLight were truly amazing and super understanding! It was so nice to work with people that were flexible as well as accommodating. Love working with them!! -
I can't say enough good things about FirstLight Home Care North Dallas! The caregivers were incredibly compassionate, professional, and attentive to every need. Communication was seamless, and the entire team went above and beyond … More to ensure we had peace of mind. If you're looking for reliable and high-quality home care, look no further! -
First light Homecare was very impressive on how fast they took action. I called on a Saturday needing 39 hours of back to back care for my sister in the icu and that same day not even 3 hours later, everything was set up and caregiver was … More already on the clock at 5pm. Very impressive on how fast they were able to schedule.
I highly recommend them. Pari is the sweetest.
Thank you 🙏🏼 for helping my family at our most vulnerable… God Bless ❤️🙏🏼
Client Reviews
Leave us a Review Online:
FirstLight® Home Care of North Dallas is proud to be recognized as a Home Care Pulse endorsed provider.
We are committed to collecting honest feedback and opinions from our clients and families and have set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction. We chose Home Care Pulse as our third-party survey partner because of the company’s dedication to innovation, quality and service excellence.
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Vital feedback is gathered from our clients through monthly surveys.
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Client feedback is used to improve, innovate and ensure we continually provide exceptional care.
Satisfaction scores are based on monthly client feedback. Individual FirstLight offices are eligible to qualify for Best of Home Care awards based on scores from clients in areas such as quality of care, responsiveness and overall satisfaction.
